I am really looking forward to chatting with Jane Turner, author coach about my book & more! Be inspired as authors share their writing secrets, and gain practical wisdom you can use right away. About this Event: Conversations with Authors gives you insights to increase your influence by becoming a published author. And in this..
In good company giving my thoughts on “How to Achieve a Higher Customer Satisfaction Level” for Taylor Reach Group Expert Round-up, click here to read everyone’s advice. My advice is: First thing is to find out what they want! Too many businesses sell products and services they like or can do as opposed to what the..
There are so many challenges facing retailers today and we want to support you so you can not only navigate the new landscape, but also grow, be profitable and create the business you imagined when you first started. To help, I will be answering your questions every fortnight in Australian Giftguide. Click here to see..
There are so many challenges facing retailers today and we want to support you so you can not only navigate the new landscape, but also grow, be profitable and create the business you imagined when you first started. To help, I will be answering your questions every fortnight, beginning with today’s conundrum: Where do I..
I had the pleasure of being on Today Extra, 13 April 2016, talking about why Coles in particular charges more online:
It was nice to add my piece to this story on ABC News.
Melbourne Retailers & Wholesalers are in for a treat! I am honoured to be part of such a great lineup! Tara Dennis, Jules Brooke, Melissa Hobbs & I are talking retail for a full day at Reed Gift Fairs Burst into 2015 Workshop. Morning Tea, Lunch & Afternoon Tea provided. $132.00 Not to be missed!!..
“We are creating town centres in the communities of tomorrow” Bryan Hynes, Managing Director at AMP Capital Shopping Centres. Thank you ABC News 24 for including me in “Bricks & Mortar Shopping is Re-emerging’. Click here or on the image to view the story.
Thanks Nikki Jae Majewski B&T Magazine, it was great speaking with you & sharing the fun to be had at SMW Sydney http://bit.ly/1wn5PXe SOCIAL MEDIA WEEK : 23 – 27 September I will be hosting and taking part of a retail panel during Social Media Week, ‘The Consumer Journey‘ with wonderful experts: Megan Wilkes: Co-Founder, Q&CO..
I am constantly baffled as to why profit is achieved by slashing costs & not by increasing sales by putting well trained sales people on the floor in Australian Department Stores?? Constant poor results are indicative that it is not a viable strategy!! I got my 2c in on last night’s ABC News 24 The Business..
I’m excited to be a RETAIL HUB expert at Reed Gift Fairs in Melbourne in August #ReedRetailHub The Retail Hub is in The Future Brands Pavilion at The Melbourne Showgrounds! I’m talking all things #Retail, come & say hi: Saturday 2 August @ 2:30 pm Retail Fundamentals Sunday 3 August @ 1:00 pm Customer Service..
4 April 2014 :: I was interviewed for this piece by Jamie Smyth in Sydney ©Getty “In a country whose previously isolated landscape has been devastated by the introduction of rabbits, foxes and other invasive species, Australia is facing its latest incursion: foreign retailers. H&M opens its first store in Australia on Saturday as..
This page is updated during the week! To see other News Room updates please click here. **** I cannot speak highly enough of Reed Gift Fairs & The Retail Hub series. I was so happy to be a part of it & meet the other speakers & inspirational retailers, some of who came to the..
Real Chat; real people, real examples, real info! I often get asked questions about business and social media & I know interesting talented people – so I thought I would combine them! Using the great technology of the Google Hangout, we will be chatting every 2 weeks (more or less depending on schedules!) about different..
Checkout the 1st Real Chat Google Hangout! @JohannaBD from Strawberry Communications: Writing & PR & I chatted about social media on Friday & next week we re talking crowd funding! These will be fortnightly chats. Same bat time: Fridays @ 11am -> Same bat channel: Google+ Hangout! Real Chat; real people, real examples, real info!
I had the pleasure of talking social media on Eastside Radio 89.7 FM. You can listen to the podcast here: http://eastsidefm.org/2013/04/women-in-social-media/
I have posted Part 2 of the extended version of my article on Social Media for Hair Salons that appears in Culture Magazine April 2013. Part 1 of the longer version of the article, can be read here & Part 2 can be read here. Click here to read the article in the magazine.
I wrote an article on Social Media for Hair Salons that appears in Culture Magazine April 2013. Part 1 of the longer version of the article, can be read here & Part 2 can be read here. Click here to read the article in the magazine.
ABC News 24 interview with media140 panelists Cassandra Wilkinson, Joanne Jacobs & me on “Women in Social Media” 15 mins of interesting discussion. Enjoy!! Click Here to Watch the Video Click here to read more about the event. Click here to see the tweets and posts. Click here to see the pictures from the..
I AM SO CHUFFED!! + to be on the same list as @MaryPortas (My Queen) is SUPER!! #10 of 100 is pretty cool too!! @ecretail: Congratulations @NancyGeorges! You made our list of the March 2013 Top 100 Retailers to Follow on Twitter http://t.co/amcbdnuauz
I featured client, Villa Interiors in an article about the move online for Giftrap Magazine: Villa Interiors, owner and Creative Director Rosemary Devlin, is a retailer not afraid to make whatever changes need to be made to her business in order to survive and grow in the ever changing retail environment. The Furniture Retailer has..
Jeweller Magazine is a great industry magazine. In March they ran my article “Retailers Must Evolve To Survive”, click here to read it in full.
Articles ideas are erratic, sometimes I have 20 at once and sometimes I have zero! I was thinking about my next article when a client told me that when talking to staff about customer service he always uses what I said in my seminar (before he became a client), Customer Service is Like Dating.So I..