Bricks and mortar stores have a massive advantage over online only stores; the human connection! It makes me sad that people give up on their physical space and focus on online sales without realising they are losing the human connection.
I like this so so much because it shows Airbnb have a thinking realistic management who value customer service, user experience as much as they value their brand!
While we are not obligated to them, it would be great to show our appreciation for having fabulous local business owners continue to open their businesses and ensure that when this madness is over, we have somewhere to go!
@PayPalAu are shouting Sydney CBDers a coffee today!! It’s a great way of showing how easy it is to pay on the go with your digital wallet & giving people a much needed Monday coffee!! Simple & Easy: Download the App here: http://bit.ly/1n7Wge0 & use it to pay for your coffee at one of the..
Nice one Sly @ Surry Hills! A friend was having a conversation with her friend on Twitter about a new place in Surry Hills. She then tagged me in suggesting we have lunch there and mentioned he hasn’t tried it yet as it is not ‘dog-friendly’. Sly got straight onto it and posted 2 pics..
Packaging is a great way to communicate with your customer & share an experience, an insight or your business with them… I am not talking about ingredients and the usual sales blurb but the story behind the brand, ingredients, suppliers etc Even better when it links to a multi media story. Love these egg cartons,..
A great post on Facebook from Gelato Messina on their price increases. I am sure true purveyors of quality hand crafted products will get it & these people ARE their customers after all!! Nicely handled! I LOVE people’s comments underneath the post too!! Check out their website too, yum! Ultimately, it came to this: “Essentially..
The attention is in the detail, so many cool fitouts and fun decor to share!! Driving around the inner west to find a cafe opened at 3pm on a Saturday afternoon proved harder than we thought. We wanted to be by a park or the bay…. but ended up on Lyons Road Drummoyne. As we..
Hong Kong is such a diverse market place, and a MUST visit for retailers wanting to immerse themselves & get inspired!! The street markets are a vibrant source of cute kitschy product as well as practical household goods! Shopping Centres are not the main shopping areas of Hong Kong residents – the streets are alive..
Working with Sharon on her new store is a dream, watch this space! But while we are building the site and the range, we didn’t want customers to miss out on visiting the store for Mother’s Day. Sharon’s clever husband suggested getting some balloons for the front of the store. As soon as they were..
Another great example of ‘Crowd Sourcing’ AND great retail here from Country Road. Country Road know: their market that know that their customers are perfectly aligned to the brand they know that when they ask their customers what they want, they can develop that product and their customers will buy it The other ‘great retail’..