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Blog

2012 Jan.31

Event Cinemas: Ripping Customers Off With Online Booking Fee?

Nancy GeorgesBad Customer Service, Ripping Customers Off

Event cinema cheap tix $7.50 pre buy – good deal but WHY THE “Additional $1.10 per ticket booking fee applies when redeeming online”?

That is ridiculous!!

They have removed the ticket counters at the cinema with machines and actively encourage customers to order online – it’s quick and easy.  The system is in place whether they sell one ticket or 100 tickets – so why the additional fee?

The customer prints out the ticket on their own printer – so why the additional fee?

The swipe their own barcode at the box office when they get there – so why the additional fee?

There is no interaction with a staff member or labour  – so why the additional fee?

Really bad form.

Event Cinemas Cheap Movie TicketsExclusive Friends & Family Sale:

For a short time only, you can pre-buy movie eVouchers for just $7.50* each.
These exclusive $7.50* movie eVouchers are only available to buy until 11:59pm AEDST 1 February 2012.
You can redeem your movie eVouchers now to see the latest movies between 30 January 2012 until 28 March 2012.
Hurry, this special offer is only for a limited time. Buy now and save.

Additional $1.10 per ticket booking fee applies when redeeming online.

click here to buy

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