Sharing knowledge, information and experiences is important in order to affect change.
Below are some of the media Nancy Georges and Magnolia Solutions has featured in.


April 2014 ::Screen Shot 2014-05-31 at 1.33.28 pm

I was interviewed for Financial Times article by journalist Jamie Smyth:

International invaders shake up Australia’s home grown retailers


Click here to read the article here on my site

Click here to read the article on the Financial Times site.



April 2013 ::

I had the pleasure of talking social media on Eastside Radio. You can listen to the podcast here:


April 2013 ::

I have posted Part 2 of the extended version of my article on Social Media for Hair Salons that appears in Culture Magazine April 2013.  Part 1 of the longer version of the article, can be read here & Part 2 can be read here.

Click here to read the article in the magazine.

Nancy Georges in Culture Magazine


March 2013

ABC News 24 interview with media140 panelists Cassandra Wilkinson, Joanne Jacobs & me on “Women in Social Media” 15 mins of interesting discussion. Enjoy!!

Click Here to Watch the Video



March 2013 ::

I AM SO CHUFFED!! + to be on the same list as @MaryPortas (My Queen) is SUPER!! #10 of 100 is pretty cool too!!

“@ecretail: Congratulations @NancyGeorges! You made our list of the March 2013 Top 100 Retailers to Follow on Twitter”



September 2012 ::

Get App Interview

An interview about my view on customer service: click here to read.

Screen Shot 2013-04-24 at 10.48.40 AM


July 2012 ::

Get App Top 10 Most Influential Customer Service Experts

This was great recognition for just doing what I do!!

RT @getapp: @NancyGeorges Congratulations for being on our “the top 10 most influential #customer #service #experts” list >

I am # 2 behind a New York Times Business Writer!!



April 2012 ::

Jeweller Magazine

Jeweller Magazine is a great industry magazine.  In April  they ran my article “Customer Service Is A Lot Like Dating”, click here to read it in full.

Nancy Georges in Jeweller MagazineNancy Georges in Jeweller Magazine












March 2012 ::

Jeweller Magazine 

Jeweller Magazine is a great industry magazine.  In  March they ran my article “Retailers Must Evolve To Survive”, click here to read it in full.


Nancy Georges in Jeweller MagazineNancy Georges in Jeweller Magazine











February 2012 ::

Dynamic Business Magazine

I wrote “Pinterest, The New Online ‘It Girl'” to help people understand what it is and how to use it for business.  Read it in full here.

Dynamic Business picked it up and ran it over 2 weeks:

1. Getting to know Pinterest, the new online ‘it girl’

Nancy Georges: Dynamic Business: Getting to know Pinterest, the new online ‘it girl’

2. How to use Pinterest for business

Nancy Georges: Dynamic Business "How to use Pinterest for business"


Jeweller Magazine

Every Industry should be supporting their members into the new online age, I was interviewed as part of this article for Jeweller Magazine.

Online Retailing in Jeweller Magazine w Nancy GeorgesOnline Retailing in Jeweller Magazine w Nancy Georges



Online Retailing in Jeweller MagazineOnline Retailing in Jeweller Magazine w Nancy Georges
















October 2011 ::

EFTM Everything For The Man

Through a connection, made on twitter, Trevor Young, referenced my article, “Retailers, It’s Not Me, It’s You” in his post, click here to read.

Retailers Take Note feat Nancy Georges


September 2011 ::

Dynamic Business

An extension from my article below is a letter from a customer to Australian retailers, as seen in Dynamic Business Magazine: read the article here.

Nancy Georges' article in Dynamic Business

Inside Retailing

I really enjoy working with St Ives Shopping Village Centre Management and retailers.  It was great to see it covered in Inside Retail.

View the article here.

Inside Retailing article on Nancy Georges' seminars @ St Ives Shopping Village


My Business Magazine

This is a little bit of tough love: Dear Retailers, It’s Not Me, It’s You!
I constantly hear retailers blaming the customer for their situation, so I thought I would write them a Dear John Letter..  Read it here.

Retailers It's Not Me, It's You article

Marketing Magazine

Great mention in Catriona Pollard’s article in Marketing magazine on Social Media Women which we co-founded in 2011.

Marketing Magazine September 2011

August 2011 ::

My Business Magazine

Articles ideas are erratic, sometimes I have 20 at once and sometimes I have zero!  I was thinking about my next article when a client told me that when talking to staff about customer service he always uses what I said in my seminar (before he became a client), Customer Service is Like Dating. So I thought it was a great time to revisit it!

The article appeared in My Business online 26 August 2011, click here, there are a lot of great articles on the site, or click here to download it as a pdf: CustomerService_Dating.

Nancy Georges "Customer Service is Like Dating" My Business Magazine 29 August 2011

Marketing magazine

I was interviewed by Belle Kwan for her article on fashion giant Zara.  Great article which you can also read here.

Marketing magazine August 2011Marketing magazine Zara article*








July 2011  ::

My Business Magazine

“4 Reasons Australian Retailers Struggle” was written to inform some of the resistant Aussie Retailers.
Read the article here.

My Business article: "Four Reasons Australian Retailers Struggle" by Nancy Georges


May 2011  ::

My Business Magazine

“Retailers Must Evolve & Adapt To Survive”
I wanted to raise awareness that in order to survive the current retail climate, there needs to be investigation and subsequent evolution!
Read the full article here.

My Business Article, Retailers Must Evolve To Survive" by Nancy Georges

“Five Online Essentials for Every Business”, is a great start in lowering the resistance that so many businesses seem to have about moving online.
Read the article here.

My Business Article "Five Online Essentials for Every Business" by Nancy GeorgesMy Business Article "Five Essential Online Tools"  by Nancy Georges







April 2011 ::

Australian Businesswomen’s Network Video

I had the pleasure of speaking with Suzi Dafnis, Community Manager @ Australian Businesswomen’s Network (ABN) @ Kochie’s Business Builders Bootcamp in April 2011.


Sydney Morning Herald

Valerie Khoo and I discussed the delayed effects of the GFC on retailers.   This is a topic that I am passionate about and it was a great opportunity to raise awareness and offer a few suggestions to increase sales.  Valerie’s piece appeared in today’s Sydney Morning Herald.

Consumer Behviour post GFC SMH

Read the full article here.
Valerie Khoo is the Founder and Managing Director of the award-winning Sydney Writers’ Centre Australia’s leading centre for writing training, also a journalist and small business commentator.

Connected Woman Profile of the Week

I was chuffed to be invited to be this week’s Connected Woman Profile of the Week. Connected Women is a great site loaded with information that will help anyone in business.  Click here to view the site, remember to sign up for their newsletter and check out their publications.

March 2011  ::


I presented Sourcing & Selling in 2011 @ Hong Kong Trade Development Council (HKTDC).
This great piece appeared the same day as the presentation.

Please click here to read it online!

RetailBiz covers Nancy Georges' Sourcing & Selling Presentation